Citizen Development
Inside the Air Force's RPA Roadshow
From Patrick Space Force Base to Minot to Tinker, our instructors run a four-day roadshow that turns Airmen with no coding background into citizen developers — and they leave with automations they can deploy the moment they get back to work.
Walk into one of our roadshows and you won't find a room full of software engineers. You'll find security forces, finance clerks, unit deployment managers, and personnelists — people whose days are eaten by the same repetitive, rule-based tasks over and over. By the end of the week, many of them have built a working bot.
That's the whole point. Robotic Process Automation doesn't require a programming language or a computer-science degree. With the Department of the Air Force's approved UiPath toolset, an Airman can take an existing template, tweak a few steps, and hand a routine task off to software that does it faster and more accurately than a person ever could.
The citizen-developer model
The roadshow is built so participants can start with little to no knowledge of automation. Over four days, they move from "what is a bot" to building a prototype tied to a real problem in their own work center — unit deployment reports, training trackers, awards documentation, data entry into enterprise systems. Through breakout sessions and one-on-ones with our RPA experts, the ideas turn into something they can actually take home.
The philosophy is simple: the people closest to the work know best where the friction is. Give them the tools and a little coaching, and they become automation owners — not dependent on a contractor or a central IT shop to solve every small inefficiency.
"If it's highly repetitive and boring, there's a good chance we can teach a robot to do those things. Airmen have a lot on their plate, and time can be used more efficiently."
Why it's a force multiplier
Every hour a bot reclaims is an hour an Airman or Guardian spends on work that actually needs a human — judgment, problem-solving, mission readiness. Multiply that across thousands of trained citizen developers and the effect compounds. Some of the automations built in these sessions have scaled far beyond a single office, spreading across entire functional communities.
The numbers tell the story: across the program, we've trained more than 6,000 personnel and supported over 1,000 automations across 100+ installations. But the more durable outcome is cultural — a workforce that looks at a tedious process and instinctively asks, "could a bot do this?"
From roadshow to sustained capability
A roadshow is a spark, not the whole fire. The lasting value comes from what happens after: communities of practice, office hours, certifications, and the resources that keep new developers building long after the week ends. Automation isn't a one-time event — it's a capability an organization grows.
That's how we measure success. Not by the bots we build, but by the ones our students build after we leave.
Bring the roadshow to your team
We design citizen-developer programs that build lasting automation capability — base by base, agency by agency.
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